ITIL® Specialist CDS (3-Day)

Service Description

The ITIL® 4 Specialist Create, Deliver And Support (CDS) training course will focus on the integration of different values streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools. The ITIL® 4 Specialist Create, Deliver And Support (CDS) training course covers service performance and will give you an understanding of service quality and improvement methods. It will also enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market. The ITIL® 4 Specialist Create, Deliver And Support (CDS) training course is aimed at IT Service Management Practitioners managing the operation of IT-enabled and digital products and services, and those responsible for the end-to-end delivery.

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