SIAM (3-Day)

Service Description

Service Integration And Management (SIAM™) is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organisation. This three-day SIAM™ Foundation training course will cover the terminology, core principles, benefits and challenges of implementing Service Integration And Management. You will also be able to decide on the particular SIAM™ model that is best for your organisation. This SIAM™ Foundation training course includes examples of implementation structures, governance, tools and data considerations and the common processes used in a SIAM™ eco-system. You will also learn how Service Integration And Management deliver business value and is able to contribute to the implementation and use of SIAM™ in an organisation.